What does the sales agent actually do on its own?
It watches the mailboxes you switch it on for, and when a genuine reply arrives it writes an answer from that mailbox's knowledge base and sends it from your address. It replies once per thread, respects a daily cap per sender and an hourly cap per mailbox, and ignores bounces, out-of-offices and no-reply addresses. Every response is logged with the material it drew on, so you can read back exactly what went out.
Do I need my own AI API key?
Yes — one per agent, from whichever lab you like. Paste it once in the agent's Identity tab and pick a model. The agent uses it for email, texts, calls, website chat and social. You pay the provider directly at their rates; a busy agent on a small model costs a few dollars a month. OpenAI, Anthropic and Gemini are the usual picks; DeepSeek, Kimi, GLM, Qwen, Groq, Together and OpenRouter are there too, and Ollama or any OpenAI-compatible endpoint if you run your own.
Which mailboxes can I connect?
Yours — up to ten. Gmail and Outlook are presets that need only an app password. Anything else goes in as a custom host: SendGrid, Mailgun, Amazon SES, Postmark, Zoho, Fastmail, cPanel mail or your own server. Sending is SMTP, replies come back over IMAP, and a relay without IMAP will send fine but can't feed the sales agent.
Can I use it for customer service rather than cold outreach?
Plenty of people do. Point a mailbox at support@ or hello@, load the knowledge base with your pricing, policies and FAQs, and never create a campaign at all. The outbound half of the product simply sits unused — it's the same subscription either way.
Will it start emailing people as soon as I set it up?
No. A campaign is created as a draft and sends nothing until you press Start. Once running you can pause and resume it, and it sends at a rate you choose rather than firing the whole list at once. Auto-response is off by default on every mailbox until you enable it.
How are unsubscribes handled?
Every campaign email carries a one-click unsubscribe. Anyone who uses it goes on a suppression list, is skipped by every future send, and any messages already queued to them are cancelled.
Does the extension work on every website?
The side panel reads whatever page you have open, so there is no list of supported sites. How much it finds depends on what the site publishes — some businesses put an address on every page, others hide behind a form. The deep scan improves the odds by following the pages most likely to carry contact details.
How does the referral program pay?
33% of every payment your referrals make, recurring for as long as they stay subscribed. Commissions are held 30 days to cover the refund window, then become withdrawable once your balance passes $50. Your link, clicks and conversions all live on the referrals page in the dashboard.